Subscription terms

Last updated

These terms cover paid plans in BLACKBONE: Pro and the Coach plans. They are part of our terms of service. BLACKBONE itself is free, with no ads on any plan.

1. What you get

What each plan includes is shown on the plan screen in the app before you buy, and on our website. Plans can change over time. If we take away a feature from a plan you're paying for, we'll tell you before it happens.

2. Buying and billing

  • Plans are bought through Google Play or the App Store and charged to that store account. The price, the length of each period and any taxes are shown by the store before you confirm.
  • The store's own terms also apply to the purchase.
  • Your plan is linked to your BLACKBONE account. Sign in with the same account on another phone and use Restore purchases to get it there.

3. Free trials

Some offers start with a free trial. The plan screen shows how long it lasts. Unless you cancel before the trial ends, you are charged for the first period when it ends. You can only use one free trial per plan.

4. Automatic renewal

Plans renew automatically at the end of each period, at the price then in effect, unless you cancel at least 24 hours before the period ends. Your store charges you within the 24 hours before renewal.

5. Cancelling

  • Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions → BLACKBONE → Cancel.
  • App Store: Settings → your name → Subscriptions → BLACKBONE → Cancel.
  • In the app, Profile → Subscription → Manage subscription opens the right page for you.

You keep the plan until the end of the period you paid for. Deleting the app or your BLACKBONE account does not cancel a subscription. Cancel it in the store first.

6. Refunds

Payments go to Apple or Google, so refunds are decided by them under their policies, and wherever the law where you live gives you a right to one. Ask in the store you bought from. We're happy to help with the steps at blackboneoffical@blackbone.tech.

7. Price changes

If a plan's price changes, your store tells you before the new price applies, and where the law or store requires it, asks you to agree first. You can cancel before it takes effect.

8. Coach plans

  • A Coach plan can only be bought once we have approved your coaching certification.
  • Each Coach plan allows a set number of active clients, shown on the plan screen.
  • If your approval ends (for example a certification expires or is removed), coach features pause. Cancel the plan in the store if you don't want it to renew.

9. When a plan ends

When a plan ends, the paid features lock again, but nothing you logged is deleted: your workouts, records, measurements and photos stay in your account.

10. Questions

Write to us at blackboneoffical@blackbone.tech.